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Renewals Specialist at BrowserStack - ApplyBlast

Renewals Specialist

BrowserStack

3 months ago

4.2 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

This role involves managing a regional portfolio to ensure on-time renewals and retention for BrowserStack's SaaS platform. The candidate will drive cross-sell and up-sell opportunities, negotiate contracts, and collaborate with sales and customer success teams to maximize revenue. Success requires leveraging data-driven customer health metrics and maintaining strong relationships with key clients and executives.

Responsibilities

Manage customer contract renewal process and negotiate with key clients
Drive cross-sell and up-sell opportunities to maximize account value
Collaborate with sales and CSM functions to implement retention plans
Leverage data-driven measures to proactively communicate with at-risk customers
Maintain account and contact information through the customer lifecycle

Skills

About BrowserStack

browserstack.com

Headquarters

Dublin, Dublin, Ireland

Company Size

501-1000 employees

Founded

2011

View Profile

BrowserStack is a cloud-based testing platform that provides instant access to 3500+ browsers and real iOS and Android devices for cross-browser and mobile app testing. It enables development and QA teams to test websites and apps for compatibility, accessibility, and visual correctness without maintaining in-house device infrastructure. BrowserStack's product suite includes manual testing, browser automation, visual testing, accessibility compliance, test management, and AI-powered testing agents.