Pandora
A Customer Experience Escalations Representative at Pandora NAM handles escalated customer issues, ensuring positive resolutions that uphold Pandora’s standards. They provide customer-centered decisions, promote brand loyalty, and de-escalate complaints with active listening and problem-solving skills for both English and Spanish speaking customers.
Headquarters
Oakland, California, United States
Company Size
5001-10000 employees
Founded
2000
Play the songs, albums, playlists and podcasts you love on the all-new Pandora. Sign up for a subscription plan to stream ad-free and on-demand. Listen on your mobile phone, desktop, TV, smart speakers or in the car.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pandora.
47% below the average for this role
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