Representative - Customer Relations Center
New York State Electric & Gas(1 month ago)
About this role
A Representative - Customer Relations Center at NY State Electric & Gas Corp is an office-based, customer-facing role located in Rochester, NY. The position supports customer interactions across phone, email, and chat, handles service applications and account maintenance, and participates in system emergency (storm) response responsibilities.
Required Skills
- Customer Service
- Communication
- Listening
- Problem Solving
- Account Management
- Data Entry
- Computer Literacy
- Adaptability
Qualifications
- High School Diploma/GED
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