Representative, Contact Center II
Eversource Energy(27 days ago)
About this role
An Energy Adviser (Customer Service Representative) at Eversource handles inbound customer interactions for electric and natural gas customers, delivering solutions and a high-quality customer experience in a 24/7 contact center. The role participates in emergency/outage response, may be eligible for a work-from-home arrangement with occasional in-office presence in Manchester, NH, and requires residing within reasonable driving distance of the service territory.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Multitasking
- Empathy
- Billing Analysis
- Data Entry
- Outage Response
- Time Management
- Spanish
Qualifications
- High School Diploma or Equivalent
About Eversource Energy
eversource.comEversource is an energy provider serving customers in Connecticut, Massachusetts and New Hampshire. Access your residential account, report outages, and more.
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