Representative II, Customer Service Operations

The Representative II, Customer Service Operations at Cardinal Health serves as the first point of contact for internal and external customers, handling high-volume inbound calls to assist with order placement, inquiries, and problem resolution. This role involves processing purchase orders, resolving discrepancies and complaints, and maintaining confidential information while adhering to strict service level agreements. Agents work nationally across all time zones to ensure exceptional customer experiences in a fast-paced environment.