Representative, Operations

Philip Morris International(2 years ago)

Bangalore, IndiaOnsiteFull TimeJunior$45,092 - $61,147 (estimated)Customer Service

About this role

A Representative, Operations at Concentrix is a frontline contact-center role that handles customer interactions via phone, email, and chat to provide service and technical assistance for client products and services. The role is based in a high-volume Bangalore contact center and may include content-moderation duties for platform material.

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Required Skills

Customer Service
Technical Support
Communication
Multitasking
Problem Solving
PC Knowledge
Attention To Detail
Empathy
Content Moderation
Shift Flexibility

Qualifications

Graduate Degree
Undergraduate Degree

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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