Reputation Management Associate
Ethos Life
About this role
A Reputation Management Specialist at Ethos ensures customer complaints are expertly managed, resolved, and used for systemic improvements. The role involves strategic analysis, process optimization, and cross-functional collaboration to enhance customer satisfaction and compliance.
Skills
About Ethos Life
ethos.comEthos is a U.S.-based digital life insurance company that offers instant online quotes and affordable term, whole, and indexed universal life policies. The platform emphasizes a fast, user-friendly buying experience — including no-exam options and same-day coverage — enabled by streamlined digital underwriting. Founded in 2016 (headquartered in Austin with an office in San Francisco), Ethos works with partner carriers, serves customers across the U.S., and has earned industry recognition and strong customer ratings.
Recent company news
MONEY8 Best Life Insurance Companies of March 2026
6 days ago
CNBCBest Burial Insurance Companies of 2026
2 weeks ago
Stock TitanNew life policy offers up to $2M coverage in minutes, no medical exam
Jan 7, 2026
Seeking AlphaEthos Technologies: A Surprisingly Soft Debut
1 month ago
BOSS PublishingBarrier Busters for Life
Aug 10, 2025
About Ethos Life
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Ethos Life.
Salary
$122k – $177k
per year
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