Research Lead, Conversational AI

ASAPP

3 months ago

3.3 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Research Lead, Conversational AI & Speech at ASAPP leads and grows a team of researchers focused on spoken conversational AI and speech language models. The role combines individual-contributor research with strategic leadership to explore fundamental questions and translate findings into real-world, domain-specific solutions. The Lead will leverage large-scale product data, guide long-term research programs, and collaborate closely with product and engineering teams to deploy impactful AI features. This position is based in Argentina within a globally distributed, high-growth startup environment.

Skills

Qualifications

PhD in Computer SciencePhD in Electrical EngineeringPhD in Linguistics

About ASAPP

asapp.com

ASAPP is an AI-native, agentic enterprise platform that automates customer interactions and powers branded AI agents for large contact centers. Its solutions combine autonomous AI agents with real-time agent assist to automate complex workflows, boost agent productivity, and deliver omnichannel experiences across voice, chat, and SMS. Delivered as enterprise SaaS with deep integrations into contact center systems, ASAPP targets CX leaders and digital transformation teams looking to scale automation, reduce cost, and improve customer experience. The company is led by CEO Priya Vijayarajendren and serves global enterprises.