ASAPP
The Research Lead, Conversational AI & Speech at ASAPP leads and grows a team of researchers focused on spoken conversational AI and speech language models. The role combines individual-contributor research with strategic leadership to explore fundamental questions and translate findings into real-world, domain-specific solutions. The Lead will leverage large-scale product data, guide long-term research programs, and collaborate closely with product and engineering teams to deploy impactful AI features. This position is based in Argentina within a globally distributed, high-growth startup environment.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2014
ASAPP is an AI-native enterprise platform delivering agentic customer experience solutions for large contact centers. Its flagship product, ASAPP CXP, combines autonomous AI agents (GenerativeAgent®) with human-in-the-loop workflows to automate complex interactions, boost agent productivity, and deliver omnichannel experiences across voice, chat, and SMS. Serving global enterprises such as American Airlines, JetBlue, and Tangerine Bank, ASAPP targets CX leaders seeking to reduce costs, scale automation, and improve customer satisfaction.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ASAPP.
ASAPP didn’t post a salary, so this is our estimate from similar listings.
Call center AI firm ASAPP raises $120 mln, valued at $1.6 bln
May 19, 2021