Research Scientist

ASAPP

3 months ago

3.3 on Glassdoor

Bangalore, India

Hybrid

Full Time

Senior

0 applicants

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About this role

The Research Scientist for Conversational AI & Machine Learning at ASAPP will focus on tackling scientific challenges to build domain-specific, real-world AI solutions for customer experience. The role combines fundamental research with deployment of AI features into production applications, leveraging large-scale data from ASAPP products. The scientist will help shape research directions aligned with ASAPP’s mission and work closely with cross-functional teams to bring innovations into products. The position is based in Bangalore within a high-growth, globally distributed startup environment.

Skills

Qualifications

PhD in Computer SciencePhD in Electrical EngineeringPhD in Linguistics

About ASAPP

asapp.com

ASAPP is an AI-native, agentic enterprise platform that automates customer interactions and powers branded AI agents for large contact centers. Its solutions combine autonomous AI agents with real-time agent assist to automate complex workflows, boost agent productivity, and deliver omnichannel experiences across voice, chat, and SMS. Delivered as enterprise SaaS with deep integrations into contact center systems, ASAPP targets CX leaders and digital transformation teams looking to scale automation, reduce cost, and improve customer experience. The company is led by CEO Priya Vijayarajendren and serves global enterprises.