Research Specialist 4/Legacy Cards Dispute Investigations
Citi(1 month ago)
About this role
The Research Specialist 4 is a mid-level operations professional who performs moderately complex and varied research and investigation tasks with limited supervision. The role applies specialized technical and administrative knowledge to support business processes and system-related work. It operates within Citi’s Operations - Research & Investigation function, contributing to quality execution and compliance.
Required Skills
- Account Management
- Dispute Resolution
- Customer Service
- Coaching
- System Testing
- Compliance
- Risk Assessment
- Technical Proficiency
Qualifications
- High School Diploma or Equivalent
About Citi
citi.comCitibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.
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