Europcar Mobility Group
A Reservation Agent at Europcar Mobility Group manages inbound and outbound enquiries for consumer and corporate customers across the rental journey. This role involves handling reservations via phone and email, assisting customers during live rentals, and providing post-rental support including complaint management. The agent ensures exceptional service levels while adhering to company policies and maintaining records of rental rates.
Europcar Mobility Group is a major mobility company that provides vehicle rental, car‑sharing, fleet management and integrated mobility solutions for consumers and businesses. The group’s goal is to deliver “open mobility” by giving easy access to a wide range of transport options through its networks and digital platforms. It serves short‑ and long‑term needs—on‑demand rentals, subscription and corporate mobility services—while expanding multimodal and more sustainable mobility offerings. Customers rely on Europcar for broad vehicle access, fleet expertise and streamlined digital booking and management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Europcar Mobility Group.
66% below the average for this role