Reservations Agent
Mandarin Oriental Hotel Group(24 days ago)
About this role
Mandarin Oriental, Lago di Como is seeking a Reservations Agent to accurately handle bookings via telephone and email while upholding the brand’s luxury service standards. The role supports guest satisfaction and revenue goals by ensuring timely, professional communication and adherence to hotel procedures. The position is based at the resort and focuses on delivering a warm, personalized guest experience.
Required Skills
- Reservation Handling
- Phone Booking
- Email Communication
- Web Systems
- Payment Processing
- Customer Service
- Communication
- Organization
- Italian
- English
+3 more
About Mandarin Oriental Hotel Group
mandarinoriental.comOur luxury award-winning hotels and resorts worldwide. Mandarin Oriental hotels offer world-class accommodations, spas and fine dining experiences.
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