castlegroup
The Resident Services Specialist provides exemplary customer service by responding to a high volume of resident phone calls, assisting walk-in customers, and resolving inquiries in a fast-paced call center environment. This role involves collaborating with internal departments and property management teams to deliver timely, professional, and accurate assistance while maintaining Castle Royal Service standards. The position requires handling account inquiries, documenting interactions, and escalating matters as needed to ensure resident satisfaction.
Headquarters
Plantation, Florida, United States
Company Size
1001-5000 employees
Founded
1995
Castle Group (castlegroup.com) is a real estate development and investment firm that partners with owners, investors and occupiers to develop, build, and manage commercial, residential, and hospitality properties. It provides end-to-end services including site acquisition and due diligence, design and construction management, leasing and property/asset management, and capital placement for value‑add projects. The company emphasizes market-driven design, sustainable building practices, and operational efficiency to maximize asset performance and investor returns. Castle Group typically works with institutional and private capital to deliver mixed‑use, multifamily, and hospitality projects across its target markets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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