Support.com
This Associate Director of Operations role involves planning, monitoring, and coordinating health and habilitation programs for individuals with developmental disabilities in community-based settings. The position requires managing a caseload of consumers, training staff, and overseeing care quality while collaborating with an interdisciplinary team including nurses and behavior therapists.
Support.com is an online tech support provider that delivers remote, on-demand and subscription-based technical assistance for consumers, small businesses, and enterprise partners. Its technicians offer troubleshooting, virus removal, device setup, software support, network and smart‑home help, and managed IT services via remote diagnostics and screen‑sharing, available 24/7. Support.com also powers white‑label and partner support programs for retailers and service providers, combining support workflows, knowledge resources, and proactive maintenance. Customers choose Support.com for fast access to experienced technicians and scalable support options across devices and platforms.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Support.com.
21% below the average for this role
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