Residential Support Representative 1
Allegion
About this role
A Residential Support Representative at Allegion provides frontline support for residential security products, helping customers with technical, warranty, and pre-purchase inquiries. The role promotes customer loyalty through professional communications and issue resolution while working primarily via digital channels. The position is part of a remote-first team with scheduled hours by US time zone and occasional on-site visits as needed.
Skills
Qualifications
About Allegion
schlage.comShop secure smart locks, door locks, door knobs, door levers, and handlesets from Schlage. Find the right lock for your exterior and interior doors here.
Recent company news
The New York TimesThe Best Door Lock | Reviews by Wirecutter
Dec 9, 2025
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Jan 6, 2025
Stacey on IoTThe maker of Schlage locks creates $50 million fund for IoT
Mar 8, 2018
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Oct 21, 2025
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About Allegion
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Allegion.
Salary
$33k – $67k
per year