Resolution Specialist, Contact Center - Risk

Walmart(5 days ago)

Bentonville, AROnsiteFull TimeJunior$19,000 - $35,000Seller Risk and Compliance

About this role

This position involves reviewing seller interactions and transactions within Walmart systems to identify risks related to fraud, policy violations, and account abuse. The role supports the seller risk team by analyzing data, communicating findings, and helping develop processes to mitigate risks. It requires a proactive approach to ensure seller compliance and protect the business while promoting a healthy seller ecosystem.

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Required Skills

Data Analysis
Customer Communication
Risk Management
Fraud Detection
Process Improvement
Data Visualization
CRM
Investigation
Team Collaboration
Ecommerce

About Walmart

walmart.com

Walmart is a multinational retail corporation that operates a large network of brick-and-mortar hypermarkets, discount department stores and grocery stores alongside a major ecommerce marketplace at Walmart.com. It offers a broad assortment across categories — groceries, electronics, home, apparel, pharmacy and more — with a core value proposition of "Every Day Low Prices." Walmart blends in-store shopping with online ordering, curbside pickup, delivery and a Walmart+ membership that provides unlimited free delivery and other benefits. The company leverages large-scale logistics, private labels and technology to serve millions of customers domestically and internationally.

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