carfax
The Resolution Specialist supports CARFAX customers by researching and analyzing data issues, handling inquiries across multiple channels, and ensuring accurate vehicle history information. The role involves managing cases from initial contact through resolution, collaborating with internal teams and external data providers, and contributing to product improvements.
Headquarters
Centreville, Virginia, United States
Company Size
1001-5000 employees
Founded
1986
CARFAX is a vehicle information company that provides VIN-based vehicle history reports and tools to help consumers and businesses shop, buy, own, and sell cars with confidence. It aggregates data from thousands of sources—service and repair records, title and odometer readings, accident and salvage reports, recalls, and more—to surface prior damage, ownership history, and mileage issues. CARFAX supplies consumer reports, dealer services, certified vehicle listings, and ownership resources across the US, Canada, and Europe. Buyers and sellers rely on CARFAX for transparency to reduce the risk of costly hidden problems when purchasing used vehicles.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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