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© All Rights Reserved. ApplyBlast.com
B&Q
The Resolutions Team Lead is responsible for leading, coaching, and managing a team that resolves complex customer issues across multiple channels, ensuring timely and consistent outcomes while maintaining clear audit trails. The role balances operational workload, supports retail store escalations, and drives continuous improvement through insight and process enhancements.
B&Q is a leading UK home improvement and DIY retailer, helping millions of customers make their home improvement dreams a reality. The company offers a wide range of roles across retail, digital, supply chain, and corporate functions. B&Q is part of the Kingfisher Group and is committed to sustainability, community, and employee wellbeing.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for B&Q.
B&Q didn’t post a salary, so this is our estimate from similar listings.