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Resource Manager at Zendesk - ApplyBlast

Resource Manager

Zendesk

13 hours ago

3.7 on Glassdoor

Pune, Maharashtra, India

Hybrid

Full Time

Manager

0 applicants

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About this role

The Resource Manager at Zendesk ensures successful customer engagement by matching the right people to the right projects at the right time. This role partners with delivery leaders and internal teams to create accurate project plans and resource assignments while leveraging AI and automation to streamline workflows. The position focuses on modernizing operations through intelligent tools and cross-functional collaboration to improve efficiency and project outcomes.

Responsibilities

Manage project demand and validate requirements with delivery leaders
Create and maintain projects in PSA platforms for accurate resource assignments
Implement AI-enabled workflows to simplify project creation and automation

Skills

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

View Profile

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.