AgeWays
The Resource Specialist works in a dynamic call center environment to assess and respond to requests for information and assistance. The role involves performing prescreens for MI Choice and ACLS Clinical programs, providing Long-Term Care Options Counseling, and linking callers to appropriate services. This position requires advocating for individuals, collecting client data, and maintaining resource information to ensure needs are met.
AgeWays is a nonprofit Area Agency on Aging (1-B) serving older adults, family caregivers, and adults with disabilities across Livingston, Macomb, Monroe, Oakland, St. Clair, and Washtenaw counties in Southeast Michigan. The organization provides a wide range of services including Meals on Wheels, MI Choice Waiver, Medicare assistance, caregiver support, transportation, and long-term care ombudsman programs. AgeWays works to help seniors live safely, independently, and with dignity in their communities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AgeWays.