Barceló Grupo

Responsable de Experiencia Cliente - Barceló Playa Blanca

Barceló Grupo

23 hours ago
Barceló Playa Blanca, Lanzarote, España
Onsite
Full Time
Junior
0 applicants
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Barceló Grupo
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About this role

A Customer Satisfaction Specialist at Barceló Hotel Group focuses on ensuring guest satisfaction by conducting client interviews, analyzing feedback, resolving issues, and promoting additional services. The role involves interacting with guests and staff to enhance service quality and foster loyalty.

Skills

Qualifications

Degree in TourismMaster in MarketingTraining in Tourism Quality
Barceló Grupo

About Barceló Grupo

barcelogrupo.com

Barceló Hotel Group es la 2ª cadena de España y una de las 30ª más grandes del mundo en número de habitaciones. Actualmente cuenta con más de 270 hoteles urbanos y vacacionales de 4 y 5 estrellas, que suman más de 62.000 habitaciones, distribuidos en más de 25 países y comercializados bajo cuatro marcas.

About Barceló Grupo

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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