RESPONSABLE DE EXPERIENCIA CLIENTE-GEM-HOTEL BARCELO MARGARITAS
Barceló Grupo(2 years ago)
About this role
Barceló Hotel Group is seeking a candidate to monitor customer satisfaction levels, conduct interviews, and analyze feedback to enhance guest experiences. This role also involves engaging with operational departments and addressing customer complaints while promoting additional services.
Required Skills
- Customer Satisfaction
- Complaint Resolution
- Operational Analysis
- Sales Promotion
Qualifications
- Grado en Turismo
- Máster en Marketing
About Barceló Grupo
barcelogrupo.comBarceló Hotel Group es la 2ª cadena de España y una de las 30ª más grandes del mundo en número de habitaciones. Actualmente cuenta con más de 270 hoteles urbanos y vacacionales de 4 y 5 estrellas, que suman más de 62.000 habitaciones, distribuidos en más de 25 países y comercializados bajo cuatro marcas.
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