Responsable de Servicio (Customer Delivery Manager) (F/M)
T-Systems Iberia
About this role
The Customer Delivery Manager (CDM) is responsible for ensuring timely and quality delivery of services or solutions to clients, managing contractual agreements, and maintaining customer satisfaction. Acting as the primary contact between clients and internal teams, the role involves coordinating resources, managing risks, and continuous improvement.
Skills
About T-Systems Iberia
t-systems.comT‑Systems, part of Deutsche Telekom, is a digital services provider that helps businesses and public institutions move through digital transformation with integrated network, cloud and managed IT solutions. It delivers consulting and implementation across cloud, connectivity, cybersecurity, SAP and Salesforce, plus industry-specific offerings (e.g., automotive software‑defined vehicles, OTA updates, teleoperation, healthcare and digital manufacturing). Combining telecom‑grade infrastructure with engineering and platform services, T‑Systems focuses on secure, compliant, end‑to‑end architectures and global delivery to support large enterprises and institutions.
About T-Systems Iberia
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$72k – $97k
per year