Restaurant General Manager

The Restaurant General Manager at Smashburger oversees daily operations and performance of a restaurant location, supporting the Director of Operations and District Manager. This role involves leading and developing restaurant managers, shift leaders, and team members while fostering a positive work environment and building future leaders. The position ensures proper staffing, training, and onboarding, manages employee performance and relations, and maintains compliance with company policies, food safety, and operational standards. Additionally, the role focuses on delivering excellent guest experiences, resolving customer concerns, managing financial performance such as labor, inventory, and operating costs, and driving sales through effective scheduling, community engagement, and local marketing initiatives.