Retail Experience & Performance Lead
Telia(21 days ago)
About this role
A Retail Experience & Performance Lead at Telia is responsible for analyzing customer journeys, improving operational efficiency, and developing data-driven KPIs to enhance retail performance and customer experience across physical stores. The role involves strategic analysis, project leadership, and collaboration with various teams to drive impactful retail improvements.
Required Skills
- Customer Experience
- Data Analytics
- KPI Development
- Retail Performance
- Operational Efficiency
- Process Improvement
- Market Trends
- Stakeholder Management
- Project Management
- Lean
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