Retail & Customer Experience Product Manager, International

Austria Avis Autovermietung Gesellschaft m.b.H, Austria(8 days ago)

OnsiteFull TimeSenior$70,069 - $95,786 (estimated)

About this role

The Retail & Customer Experience Product Manager at Avis Budget Group focuses on enhancing customer journeys across rental locations by improving service flow, environment, signage, and technologies. They work cross-functionally to deliver CX improvements that align with brand standards and customer needs. The role emphasizes continuous enhancement of customer experience and operational standards.

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Required Skills

Customer Journey
Service Design
Product Ownership
Journey Mapping
Data-Driven
Agile
Cross-Functional Collaboration
Experience Standards
Physical Environment Design
Digital Transformation

About Austria Avis Autovermietung Gesellschaft m.b.H, Austria

avisworld.com

Avis Car Rental is a leading global car rental service with a presence in 4,700 locations across 160 countries. The company offers a wide array of vehicles for hire, catering to different customer needs, from luxury cars to budget options. Avis is known for its commitment to customer service and convenience, helping travelers around the world explore destinations with ease. The firm strives to provide travelers with an exceptional rental experience through its robust online platform and membership programs.

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