Retail Key Carrier Supervisor

The Retail Key Carrier Supervisor at HomeGoods serves as an elevated extension of the Coordinator role, alternating between Coordinator and Key Carrier responsibilities to maintain all aspects of the store. This position requires open availability, including nights and weekends, and focuses on providing exceptional customer service, coaching associates, and ensuring adherence to operational procedures and company policies. The role involves acting as the Manager on Duty, addressing customer service issues, and supporting shrink reduction and safety initiatives.