Retail Operations Officer

The Retail Operations Officer coordinates regional retail operations activities across the store network for Hermès Benelux & Nordics, providing stores with the support, tools, and expertise needed to achieve their objectives. The role involves leading projects to transform and improve in-store operations, enhancing client experience in an omnichannel environment, and maintaining high standards of service excellence. Based at the regional Head Office in Brussels, the position requires frequent travel across Europe to support stores and regional operations.