Xfinity
The Retail Service Associate provides in-store customer service, focusing on mobile activations, device education, and troubleshooting to deliver a best-in-class customer experience. This role supports store operations by maintaining a clean environment, handling escalations, and assisting with transactional activities. The position requires strong technical knowledge and a customer-focused approach to ensure satisfaction with Comcast products and services.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
10001+ employees
Xfinity is the consumer brand of Comcast that delivers internet, television, wireless, and home security services in the United States. It provides high-speed broadband, cable TV with on-demand and streaming options, and home phone service, along with Xfinity Mobile for wireless service and smart home products. The company emphasizes bundled plans, digital apps, and customer-centric online experiences to manage accounts and services. Known for its nationwide network and focus on integrated connectivity, Xfinity aims to offer comprehensive entertainment and communications solutions for households and businesses.
20% below the average for this role