Retail Support Specialist
DSI Systems(2 days ago)
About this role
The Retail Support Specialist (RSS) at DSI provides frontline support to AT&T customers in retail environments, focusing on resolving account, billing, device, and service issues while delivering excellent customer service and supporting retail partners.
Required Skills
- Customer Service
- Communication
- Troubleshooting
- System Navigation
- Problem Solving
- Multitasking
- Retail Support
- Device Support
- High-Volume Service
- Technical Support
About DSI Systems
dsisystemsinc.comDSI is a leading provider of innovative business solutions with over 41 years of experience in sales enablement and customized services. The company specializes in national field sales support, marketing campaigns, event management, and advanced engineering solutions for partners in the entertainment distribution sector. Recognized as one of the top workplaces in the Dallas-Fort Worth area, DSI is committed to driving business growth through strategic partnerships and exceptional service delivery.
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