Account Support Associate
Pitney Bowes(25 days ago)
About this role
An Account Support Associate at Pitney Bowes provides frontline client interaction focused on resolving complex billing issues for high-value customers across phone, email, and chat. The role supports SendTech Solutions' mailing and shipping technology clients and contributes to revenue growth by identifying customer needs and recommending appropriate services. This position operates within a structured shift schedule and emphasizes client success and collaboration.
Required Skills
- Client Success
- Billing Support
- Communication
- Active Listening
- Troubleshooting
- CRM
- Multitasking
- Analytical Skills
- Collaboration
- Detail Oriented
+1 more
Qualifications
- High School Diploma or Equivalent
About Pitney Bowes
pitneybowes.comPitney Bowes helps clients succeed by simplifying the complexities of commerce and enabling billions of transactions around the world.
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