Xfinity
This role is responsible for delivering a best-in-class customer and store team experience while managing all phases of the customer environment to achieve financial targets and satisfaction scores. The position involves hiring, coaching, and evaluating personnel, developing processes for departmental efficiency, and managing team operations including staffing, scheduling, and inventory. The role requires consistent exercise of independent judgment and discretion in matters of significance while maintaining operational and financial controls.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
10001+ employees
Xfinity is the consumer brand of Comcast that delivers internet, television, wireless, and home security services in the United States. It provides high-speed broadband, cable TV with on-demand and streaming options, and home phone service, along with Xfinity Mobile for wireless service and smart home products. The company emphasizes bundled plans, digital apps, and customer-centric online experiences to manage accounts and services. Known for its nationwide network and focus on integrated connectivity, Xfinity aims to offer comprehensive entertainment and communications solutions for households and businesses.