Block

Retention Account Manager, SMB

Block(2 days ago)

RemoteFull TimeMedior$41,000 - $61,460Account Management
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About this role

Square is a financial services and merchant services aggregator that provides integrated, omnichannel solutions for small and medium businesses. The company aims to enable sellers to grow and compete at larger scales through innovative products and services.

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Required Skills

  • Negotiation
  • Storytelling
  • Account Management
  • Retention Strategies
  • Customer Success
  • Data Analysis
  • Communication
  • Sales
  • Financial Literacy
  • Product Knowledge
Block

About Block

block.xyz

Block, Inc. builds technology to increase access to the global economy by connecting businesses and consumers across commerce, payments, and financial services. Its ecosystem includes Square (merchant point‑of‑sale, payments, hardware and business tools), Cash App (peer‑to‑peer payments, banking, investing and crypto), Afterpay (buy‑now‑pay‑later), TIDAL (music streaming), Bitkey (blockchain/security products) and Proto (R&D and product incubation). Block offers payments processing, merchant services, lending, payroll, subscriptions, developer APIs and integrated hardware aimed at simplifying commerce for small businesses and individuals. The company emphasizes developer-friendly tools and consumer apps to expand financial inclusion globally.

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