Retention Agent
Independence American Insurance Company(26 days ago)
About this role
Independence Pet Holdings is a corporate holding company managing a portfolio of pet health brands and services across North America, including pet insurance and education. The Retention Specialist role is focused on supporting and preserving relationships with existing customers across the company’s insurance and pet health offerings. The position contributes to enhancing customer trust and long-term retention within the customer-facing organization.
Required Skills
- Communication
- Problem Solving
- Customer Service
- Retention
- Call Center
- CRM
- Reporting
- Process Improvement
- Teamwork
- Sales
Qualifications
- High School Diploma
- Bachelor's Degree (Preferred)
About Independence American Insurance Company
independenceamerican.comIndependence American is a pet insurance underwriter that offers policies with pre-existing condition coverage after 12 months.
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