Retention Specialist
AmeriLife(2 days ago)
About this role
The Retention Specialist at AmeriLife is a customer-facing role responsible for supporting Medicare house accounts by answering calls, providing policy information, assisting with plan updates, and supporting client retention. The role involves delivering excellent service, maintaining accurate records, and helping clients navigate coverage changes to ensure satisfaction.
Required Skills
- Customer Service
- Medicare
- CRM Systems
- Communication
- Data Entry
- Coverage Options
- Retention
- Organization
- Problem Solving
- Phone Systems
Qualifications
- Active Life and Health Insurance License
- High School Diploma
- Medicare Sales Experience
About AmeriLife
amerilife.comAmeriLife markets and distributes life and health insurance, annuities and retirement planning solutions to help people live longer, healthier lives.
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