Customer Retention Specialist – ACA Health Insurance (Licensed)

Better Health Plans LLC

28 days ago

Deerfield Beach, FL

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Retention Specialist at ACA Health Insurance focuses on building relationships with existing policyholders, supporting coverage retention, assisting with renewals, and ensuring customer satisfaction while complying with healthcare regulations. The role involves communication, education, and documentation to promote policy stability and customer loyalty.

Skills

Qualifications

Active Health Insurance Producer License in State

About Better Health Plans LLC

betterhealthplan.com

Better Health Plan offers level-funded group health plans as a cost-effective alternative to traditional fully insured employer coverage. Their products combine the benefits and protections of fully insured plans with the transparency, potential savings, and predictable budgeting of level-funding, aimed primarily at small and mid-sized employers. The company partners with benefits administrators and brokers, provides online account access and support, and focuses on simpler pricing and improved value for groups. Employers choose Better Health Plan to lower premiums while retaining plan flexibility and stop‑loss protection.