Revenue Enablement Manager - Customer Success
Synthesia(1 month ago)
About this role
The Manager of Post-Sales Enablement at Synthesia leads the strategy and execution of enablement programs for Customer Success, Support, and Services to drive adoption, retention, and consistent customer experiences. Reporting to the Head of Revenue Enablement, the role operates at both strategic and executional levels and partners closely with cross-functional and executive stakeholders. The position begins as an individual contributor with the expectation to scale into a leadership role as the company grows.
Required Skills
- Enablement Strategy
- Program Execution
- Stakeholder Influence
- Training Design
- Onboarding
- Process Optimization
- Field Engagement
- Playbook Development
- AI Automation
- CS Tools
+7 more
About Synthesia
synthesia.ioSynthesia is an AI video platform for businesses that creates high-quality videos from text using realistic AI avatars and voiceovers in 140+ languages. Its web-based studio, customizable templates and avatars (including custom-brand avatars), translation/localization and API enable fast, programmatic video production at scale. Customers use Synthesia for training, marketing, onboarding and internal communications to cut production time and costs—no cameras, studios or actors required. The product is positioned for enterprises with collaboration, security and integrations that support scalable, multilingual video workflows.