RevOps Business Analyst
Channel Corp.(1 month ago)
About this role
The RevOps Business Analyst at Channel Talk supports revenue growth by analyzing sales performance, retention, revenue, incentives, and product usage across the business. The role turns data into insights to guide strategic decisions, designs and maintains dashboards, and defines key metrics and operational processes. It works closely with sales, CS, data, development, and executives in a fast-growing SaaS environment to shape revenue operations and support global expansion.
Required Skills
- Data Analysis
- Business Analysis
- Sales Analytics
- Retention Analysis
- Revenue Forecasting
- KPI Design
- Anomaly Detection
- Root Cause Analysis
- Strategic Planning
- Dashboard Design
+10 more
Qualifications
- 3+ Years Data Analysis Experience
About Channel Corp.
channel.ioChannel Talk (Channel.io) is an AI-powered customer messaging and helpdesk platform that centralizes live chat, chatbots, and support tools for businesses. It bills itself as an all-in-one AI Messenger combining automated bots, workflow automation, and conversation-based CRM to streamline customer service and sales. The platform includes team collaboration features, integrations, and analytics to speed responses, reduce manual work, and improve engagement. Channel Corp. targets companies that want to modernize support and commerce interactions across web and mobile.