RG Operations Officer
Sofia Stars(1 month ago)
About this role
This role is focused on ensuring responsible gaming practices are embedded into operational processes for a specific market. The person will act as the primary RG contact within the market, liaising with internal teams and compliance to maintain regulatory alignment. The position supports continuous improvement of RG tools, processes, and training to uphold safe and compliant operations.
Required Skills
- Responsible Gaming
- Stakeholder Support
- Case Escalation
- Training Review
- QA Collaboration
- Adhoc Reviews
- Process Improvement
- Compliance Liaison
- Investigations
- Analytical Skills
+4 more
About Sofia Stars
sofiastars.comSofia Stars is a Sofia-based provider of customer support, KYC, risk management, and anti-fraud solutions. They focus on delivering secure, personalized services tailored for high‑load businesses and platforms operating at scale. A dedicated team of professionals supports clients globally to reduce fraud, ensure compliance, and maintain seamless user experience.
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