Roadside Customer Service

The Roadside Customer Service role at Volvo Action Service involves managing breakdowns and repairs for Volvo vehicles across the UK and beyond, ensuring prompt and reliable support for customers. The position requires taking ownership of cases, communicating clearly with customers and dealerships, and utilizing Volvo systems to track and resolve issues efficiently. This role is part of a 24/7 support network, working within a hybrid setup in Warwick with a structured shift rotation.