Room Service - Order Taker

The In-Room Dining Order Taker provides professional telephone and digital ordering service while accurately capturing guest requests, promoting Food & Beverage offerings, coordinating order timing, and communicating effectively with culinary and service colleagues. The role involves answering guest calls promptly, maintaining knowledge of menus and operating hours, accurately entering orders into the POS system, and confirming complete orders with guests. This position requires excellent communication skills, the ability to multitask, and a working knowledge of POS systems.