Teladoc Health, Inc.
The RX Fulfillment Coordinator ensures superior patient care by processing prescriptions ordered by Teladoc providers and providing member support via phone or electronic messages. This role involves delivering exceptional service to members, providers, and pharmacies while managing escalated calls and initiating prior-authorization requests. The position requires maintaining accurate case documentation and adhering to HIPAA regulations in a remote, high-performance call-center environment.
Teladoc Health is a leading virtual care and telehealth company that provides 24/7 access to doctors, mental health support, and specialty care for individuals and organizations. The company offers solutions for chronic condition management, primary care, and employee health benefits, serving health plans, employers, and hospitals and health systems. Teladoc Health connects patients and care providers across medical care, mental health, and condition management through its purpose-built technology platform.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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