Sales & Customer Service Advisor

The Sales & Customer Service Advisor role at Baxi serves as the primary point of contact for customers, installers, and business contacts, providing professional support and solutions-focused assistance. This varied position combines customer service, after-sales support, and sales opportunities by managing inbound and outbound calls, resolving enquiries, and arranging appropriate service visits. The role ensures field service resources are utilized effectively while delivering an excellent customer experience and identifying opportunities for additional services.