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Technical Advisor at VELUX Group - ApplyBlast

Technical Advisor

VELUX Group

5 days ago

4.1 on Glassdoor

Fife, Scotland, United Kingdom

Onsite

Full Time

Medior

0 applicants

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About this role

The Technical Advisor plays a key role in delivering an effortless end-to-end experience for homeowners and installers across Great Britain and Ireland. The role supports service delivery by managing inbound demand, troubleshooting product and installation issues, and arranging technician visits. Operating across multiple channels, the advisor ensures services are delivered accurately and efficiently while maintaining a customer-centric approach.

Responsibilities

Manage inbound demand and troubleshoot product, warranty, and installation issues
Arrange technician visits and ensure accurate service delivery
Resolve customer cases across phone, email, and digital channels

Skills

About VELUX Group

velux.com

Headquarters

Hørsholm, Hovedstaden, Denmark

Company Size

10001+ employees

Founded

1941

View Profile

Bring natural light and fresh air into your home through the roof. Create healthy homes with better indoor climate and save energy building active houses