About this role
The Sales Development Manager at Cresta leads the SDR organization and shapes the strategic direction of the SDR program to support company growth. The role focuses on scaling a high-performing team and partnering with revenue functions to accelerate pipeline development. This is a hybrid position based in San Francisco or New York City.
Required Skills
- SDR Leadership
- Outbound Strategy
- Inbound Strategy
- Pipeline Management
- Forecasting
- Coaching
- Prospecting
- Cross-Functional Partnership
- Outreach
- Gong
+4 more
About Cresta
cresta.comCresta is a unified platform for human and AI agents that helps contact centers save money, grow revenue, and deliver better customer experiences. It provides real‑time agent coaching and conversational AI (virtual agents and assisted workflows), plus analytics and quality insights that reduce handle time, increase conversions, and boost agent productivity. Cresta integrates with existing contact‑center systems and CRMs so enterprises can deploy AI assistance and supervised autonomous agents across support and sales channels. The platform is designed to drive measurable ROI through automated coaching, real‑time guidance, and outcome‑focused analytics.
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