Sales Engineer

Assembled

2 months ago

3.9 on Glassdoor

New York City, NY

Hybrid

Full Time

Medior

1 applicant

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About this role

A Sales Engineer at Assembled is responsible for driving technical sales from discovery to closure, collaborating with Account Executives to develop compelling solutions that leverage Assembled's AI-driven workforce management platform. This role involves designing proofs of concept, responding to RFPs, and showcasing the platform’s capabilities to meet customer needs across various market segments. The successful candidate will have a strong technical background, experience in SaaS environments, and the ability to independently close complex deals while achieving ambitious sales targets.

Skills

About Assembled

www.assembled.com

Assembled is an innovative support operations platform designed to enhance customer service through advanced workforce management and AI-driven solutions. The platform enables businesses to effectively manage omnichannel staffing, track agent and BPO performance, and automate customer interactions across various channels including chat, email, and voice. Leading brands leverage Assembled's tools to optimize their support processes, ultimately driving efficiency and improving customer experiences. The platform is tailored to support both human agents and AI counterparts, making it a versatile solution for modern customer service teams.