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Sales Engineer at Zendesk - ApplyBlast

Sales Engineer

Zendesk

3 months ago

3.7 on Glassdoor

Austin, Texas, United States of America

Hybrid

Full Time

Senior

0 applicants

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About this role

As a Sales Engineer at Zendesk, you will act as a trusted advisor to leading brands, leveraging AI-powered technologies to architect scalable customer experience solutions. You will lead technical discovery, design proofs of value, and drive the end-to-end sales cycle by collaborating cross-functionally with Sales, Product, and Engineering teams. This role requires translating complex AI and automation capabilities into clear business narratives to demonstrate measurable ROI for enterprise clients.

Responsibilities

Lead technical and business discovery sessions for enterprise clients
Architect AI-driven customer experience and employee service solutions
Design and execute customer pilots and proofs of value
Drive technical strategy through the entire sales cycle
Collaborate cross-functionally to align customer needs with product roadmap

Skills

Qualifications

Bachelor's degree5+ years of sales engineering experience

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

View Profile

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.