Sales Experience Manager - Stoneridge

The Sales Experience Manager at HVC Stoneridge Preview Center is responsible for managing owner and customer relations to ensure a high-quality ownership experience. This role involves addressing complaints, coordinating strategies to reduce cancellations, and overseeing the daily operations of the sales gallery and front desk teams. The manager will lead the Sales Front Desk and Tour Desk teams, ensuring exceptional hospitality and service standards while supporting sales and marketing efforts.