About this role
Pylon is a fast-growing company building an all-in-one B2B post-sales support platform, backed by notable investors and used by leading companies. It is focused on scaling its sales and customer success workflows with innovative systems and data-driven insights. The company operates in a dynamic environment emphasizing rapid execution and hands-on problem solving.
Required Skills
- Salesforce
- SQL
- Looker
- Tableau
- Data Analysis
- GTM Tools
- Workflow Automation
- Dashboard
- BI
- Account Prioritization
About Pylon
usepylon.comPylon is an AI-native support platform designed specifically for B2B companies, streamlining customer interactions across various modern channels such as Slack, email, chat, and more. The platform leverages AI to automate responses, enhance knowledge management, and provide insights for account intelligence, significantly improving response times and operational efficiency. With a focus on integrating ticketing, chat, and a robust knowledge base into one cohesive tool, Pylon enables businesses to resolve customer issues quickly and effectively.
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