Sales Operations Senior Manager

The Sales Operations Senior Manager leads day-to-day sales operations support, overseeing Salesforce and related sales systems, reporting, analytics, and operational workflows. This role involves managing the Account Services Supervisor and CCAS and Supporting Systems Manager, ensuring effective execution and continuous improvement across customer account administration, telephony, and supporting systems. The position requires collaboration with Sales, IT, Finance, and Customer Care to resolve system issues, strengthen data integrity, and deliver actionable insights for consistent sales execution and customer service.